Confidentiality

We don't disclose your confidential information to third parties without your consent, and we never sell it or use it for advertising or to train AI models. The only exceptions are the sub-processors in our Data Processing Agreement, who are bound to confidentiality, and disclosures required by law.

Agents working for one business never see another business's data. Insights like competitor research come only from public information or your own connected accounts.

Employees and contractors are bound by confidentiality in their agreements, and production access is limited to the people who need it to run the service, as described on our Trust & Security page.

This commitment lasts as long as we hold your data and continues after your account is closed, consistent with our Data Deletion instructions.

If you're a prospective partner or platform and need a formal written confidentiality agreement for an evaluation, email legal@trackye.com and we'll prepare one.